THE PEł BUSINESS ASSESSMENT

 


PEł provides Business Assessments to help business owners get a clearer understanding of organizational strengths and weaknesses and receive actionable improvement recommendations

  • Assists leaders in developing action plans to improve business operations

  • Identifies the operations strengths and opportunities for improvement

  • Focuses improvement efforts in areas that have the biggest impact on adding customer value and improving profits

  • Provides a great tool to take into your annual strategic planning

 

Phase I

In this first phase we survey each member of the leadership team to identify gaps in leadership, communications and processes.  The results are charted along with comparisons with the owner’s scores.

 

 

 

Phase II

This second phase starts with a site visit to our client’s location.  We interview a cross-section of the organizations employees and observe key processes over a 1 or 2 day period.  An assessment report is written guided by the principles in the Malcolm Baldrige National Quality Award Criteria.  Strengths, opportunities for improvement, and PEł Recommendations are clearly defined, actionable and can be taken into the organizations Strategic Planning Process.